Session Monitoring

See Everything Your AI and Users Talk About

Session Monitoring gives you full visibility into every chat interaction on your site.

You can track conversations, understand user intent, improve your content, and even follow up like a CRM system.

1) Track every chat session in real time

Inside your Console, you can review all AI chat sessions with detailed insights, including:

1. Full transcript of the conversation
2. Sources the AI used (blog posts, knowledge base, files)
3. Message history with timestamps
4. Input & output tokens for each turn
5. Credits used per session
6. AI-generated summary of the entire conversation

This gives you a complete picture of how users interact with your assistant.

2) CRM-style visibility and follow-up

Because each session includes user intent, key questions, and what the AI responded:

1. You can identify potential leads
2. Track recurring issues customers face
3. Follow up on important inquiries
4. Understand what users really need

It turns your AI assistant into an insight generator — not just a chatbot.

3) Improve your Blog and Knowledge Base using real user questions

The system helps you turn conversations into content.

From each session, you can spot:

1. Missing topics that should be added to your Knowledge Base
2. Questions that deserve a new Blog Post
3. Gaps in explanations that users repeatedly ask about
4. Keywords that are valuable for SEO

The more you learn from sessions, the smarter your site and AI become.

4) A single dashboard for analysis

Your Console organizes everything in one place:

1. No exporting logs manually
2. No external tools needed
3. Clear metrics on usage and cost
4. Easy understanding of what your AI is doing and why

In short

Session Monitoring gives you total clarity over AI interactions —

from transcripts, sources, and token usage to summaries and CRM-style insights.

It helps you improve your business, sharpen your content, and understand your audience like never before.